Introduction

Green WildLife Sanctuary ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at greenwildlife.org, communicate with us, or participate in our programs and services. This policy includes specific details regarding our telephone communications practices, including SMS/text messaging.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or provide us with your information.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information: Name, email address, mailing address, phone number, and other contact details you provide when filling out forms, making donations, or registering for events.Telephone Information: We collect telephone numbers when you opt-in to receive text messages, phone calls, or other telephone communications from us.Donation Information: When you make a donation, we collect payment information and donation history. Payment processing is handled by secure third-party payment processors.Children's Information: When registering children for our summer camp programs, we collect children's names and relevant information necessary for their participation. This information is collected from parents or legal guardians. Website Usage Data: We collect information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and other analytics data.Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and tailor content to your interests.

How We Collect Information

We collect information through several methods:

Website Forms: When you contact us, sign up for newsletters, register for events, or make donations through our website forms.Text Message Opt-In: When you explicitly consent to receive SMS/text messages from us by providing your phone number and confirming your opt-in. Phone Conversations: When you call us or we call you with your permission.In-Person Events: When you provide information to us at in-person events, tours, or educational programs. Direct Communications: When you email, mail, or otherwise directly communicate with our organization.Automated Technologies: Through cookies, web beacons, and other automated tracking technologies when you browse our website.

How We Use Your Information

We may use the information we collect for various purposes, including:

Providing and maintaining our website and servicesCommunicating with you about our programs, events, and initiatives via phone, text message, email, and other methodsSending you text message notifications about upcoming events, donation opportunities, and organizational updatesProcessing donations and providing tax receiptsOrganizing tours and educational programsCustomizing your experience on our websiteImproving our website and servicesConducting fundraising activitiesFulfilling any other purpose for which you provide your information

SMS/Text Messaging Program

Text Message Opt-In and Consent

When you provide your telephone number to us, you may be asked to expressly consent to receive SMS/text messages from us. We will obtain your explicit consent before sending any marketing or promotional text messages. Your consent to receive text messages is not required as a condition to purchase any goods or services from us.

Types of Text Messages

We may send you the following types of text messages:

Informational messages about our programs, events, and servicesDonation confirmations and receiptsRegistration confirmations for tours or educational programsReminders about upcoming events or activitiesImportant updates about our organization and conservation effortsEmergency notifications related to our programs or events

Message Frequency

The frequency of text messages will vary depending on your relationship with us and your engagement with our programs. Typically, you may receive between 1-4 messages per month, though this may increase during special events or campaigns.

Message and Data Rates

Message and data rates may apply for text messages sent to your mobile device. These charges are determined by your wireless provider and are your responsibility.

Protection of Your Mobile Information

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How to Opt Out of Text Messages

You can opt out of receiving text messages from us at any time by:

Replying to any text message with "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT"Contacting us directly at 972-971-5366 Emailing us through our contact form at greenwildlife.org/contact

After you opt out, we will send you a final message confirming your opt-out status. Standard message and data rates may apply to this confirmation message.

Support Instructions

For help or assistance with our text messages, you can reply with "HELP" to any text message you receive from us or contact us at 972-971-5366.

Limited Information Sharing

We may share certain personal information with:

Service Providers: We may share information with service providers who perform services on our behalf, such as payment processors, email delivery services, and website hosting providers. These service providers have access to personal information only as needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that information.Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, trade, or otherwise share or disclose your personal information with third parties for their promotional purposes.

Data Security

We implement appropriate security measures to protect your personal information, including:

Secure server encryption for data transmissionAccess controls and authentication measures for our systemsRegular security assessments and monitoringStaff training on privacy and security practicesSecure disposal of outdated records

Despite our efforts to protect your information, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information, including telephone numbers and text messaging records, for up to 180 days after your last interaction with us, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. For telephone communications specifically, we may retain records of text message opt-ins, opt-outs, and communication history for legal compliance purposes. After this period, your personal information will be securely deleted or anonymized.

Cookies and Tracking Technologies

Types of Cookies We Use

Our website uses various types of cookies and similar technologies:

Essential Cookies: Necessary for the website to function and cannot be switched off.Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.Functional Cookies: Enable the website to provide enhanced functionality and personalization.Targeting Cookies: May be set through our site by our advertising partners to build a profile of your interests.

Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser. Please refer to your browser help section for specific instructions.

Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites that you do not want to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, we do not currently respond to DNT signals on our website.

Children's Privacy

For our summer camp programs, we collect information about children under the age of 13 only with parental consent. This information is used solely for the purpose of administering our programs and is handled with appropriate care and security measures. We do not knowingly collect telephone numbers from or send text messages directly to children under the age of 13. Parents or guardians can review, update, or request deletion of their child's information by contacting us using the information provided at the end of this policy.

Your Privacy Rights

You have the right to:

Access, update, or correct the personal information we have about youRequest that we delete your personal informationOpt-out of communications (including text messages, phone calls, and emails)Object to the processing of your personal information

To exercise these rights, please contact us using the information provided at the end of this policy.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. If we make material changes to how we treat our users' personal information, including telephone communications practices, we will notify you through a notice on the website home page or by direct communication. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Telephone Communication Disputes

If you believe that you have received unauthorized text messages from us or have concerns about our telephone communications practices, please contact us immediately using the information below. We take such matters seriously and will promptly investigate and address your concerns.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Green WildLife Sanctuary

Phone: 972-971-5366

Website: greenwildlife.org/contact

Last Updated: May 12, 2025